Caravan Serai Exclusive Private Villas & Eco Resort - Bentong, Pahang

Caravan Serai Exclusive Private Villas & Eco Resort

Terletak di Lot 3159 & Lot 3160, 12 3/4 Mile Jalan Tras, 28700 Bentong, Pahang, Malaysia, Caravan Serai Exclusive Private Villas & Eco Resort menawarkan penginapan eksklusif dan pengalaman eco yang unik. Dengan kepakaran dalam hotel peranginan, syarikat ini menaruh perhatian khusus dalam menyediakan khidmat terbaik kepada para tetamu mereka.

Antara ciri-ciri utama Caravan Serai Exclusive Private Villas & Eco Resort termasuk villas yang selesa dan privasi, kemudahan rekreasi alam terbuka, dan pengurusan sumber yang bertanggungjawab. Para tetamu boleh menikmati pengalaman yang luar biasa di sini sambil menyokong inisiatif konservasi alam sekitar.

Perkhidmatan & Kepakaran

• Penginapan eksklusif dalam villas yang selesa
• Kemudahan rekreasi alam terbuka
• Pengurusan sumber yang bertanggungjawab
• Pakej percutian yang menarik, termasuk Pakej Pulau Redang 3H 2M

Ulasan & Pendapat

Caravan Serai Exclusive Private Villas & Eco Resort mempunyai 52 ulasan di Google My Business dengan rating purata 3.9/5. Para pengguna sering menggambarkan pakej percutian mereka sebagai sangat berbaloi dan khidmat yang diberikan oleh agen dan pengiring tur sebagai yang terbaik. Walaupun ratingnya tinggi, terdapat ruang untuk pembetulan dan peningkatan dalam khidmat.

Menurut ulasan, satu daripada cabaran utama yang dihadapi oleh Caravan Serai Exclusive Private Villas & Eco Resort ialah memastikan keselesaan para tetamu mereka terus tinggi, terutama ketika menghadapi cabaran cuaca yang boleh membawa masalah. Namun, syarikat ini berusaha untuk menampung keperluan para tetamu dengan menyediakan villas yang selesa dan kemudahan yang baik.

👍 Ulasan tentang Caravan Serai Exclusive Private Villas & Eco Resort

Misya H.

5/5

Pakej Pulau Redang 3H 2M yg sangat berbaloi dan pakej yang disediakan juga terbaik. Terima Kasih Agen Farah & ehan (Tour Guide)

girlawayonweekends

Have noticed this glamping spot for a while now and since I had to be in Bentong over the weekend, convinced a friend to go try it with me. As it's the fasting month, it was rather quiet and we had the whole place to ourselves. The size of the compound was good, but first impressions of the tent were not so good. It was obvious that the place needs some refurbishing, and replacement of the dusty carpet tiles to maybe vinyl floor tiles and the tents could do with maybe a good wash with pressure washers. Even our en suite's toilet seat & cover has seen better days. We had one of the tents right in front of the pool, and we wanted to cool ourselves down and guess what, lots of algae at the bottom of the pool, making it very slippery. ||||But I'll give credit where it's due, and that the staff has done their leveled best with things that are within their control. Clean sheets, and friendly smiles. Good attitude too. Also, the grounds are quite well maintained despite abandoned tractors and jeep. There's some mobile coverage in our tent, but rather weak overall so we managed to get some real time off, and just enjoy the cool air and nature sounds. ||||So as per some other reviews, it's about managing your expectations when coming here. We did enjoy ourselves and the serenity on the whole, but really feel that the Management should look into the upkeep so that we can consider return trips here.

wanderingina

If you’re expecting a glamourous camping experience that you’d get overseas, then this place is NOT for you. ||The entire property was fully booked. Booked two tents for the school holidays. You’re given an access card to the property. There is no lock for the tents, so anyone can walk into your tent without you knowing when you’re out. Avoid bringing any valuables. ||As we entered the tent, I must say that I was disappointed. The floor was layered with damn musky carpet. Wood laminated floor would’ve been better and cleaner. The toilets were rustic with plants growing within it. You might have a few lizards as visitors ( cool experience 😅). Our tent had red ants crawling on the bed, but the staff helped to spray the room when we left for dinner. ||It’s easy to get good dinner as bentong and raub are nearby. If you go during durian season, then you’re in for a treat. There are many fruit trees around the property and you can pluck off the tree and eat ‘em. ||The best part of the entire trip was the hiking with yellow boots experience. The morning dew and hill view was breathtaking. The walk along the river was a good experience too and so refreshing. |The staffs were helpful and friendly. ||I would recommend this place to anyone who wants to experience camping but with an attached toilet. I honestly didn’t find it glamourous but it’s an experience to stay one night out with nature. I expected more for the price that we paid for per tent was steep. Never the less, this is an experience you should try out once in your life ! |

Iskandar

First of all, the name is really misleading. For those who didn't know in advance that this is more of a "glamping" experience then this place could be a letdown. I booked two tents one with a/c and one with a stand fan. It turned out that you don't really need them as you will be outdoors most of the day and it was cool at night. The tent interiors looked like they have seen better days but the whole concept is still appealing. My kids loved the stream that goes through the property. It looked very safe with shallow and crystal clear water. Food was not so good but there is plenty of choice in Bentong town nearby. The nature walk was very nice, starting out with a steep climb up the hill behind the tents and then finishing with a nice walk along the stream. The view on top was gorgeous. Basically, it is a camping trip with added benefits like nice beds, working toilets and clean grounds. If you just look at the hotel, it does seem a bit overpriced but it's for me its the experience that counts.

stephyeoh

This is our first glamping experience and I went with my family as well as my another friend and her family. We both families were the same having the first glamping experience and obviously this really turned up to be our very memorable but not good glamping experience. ||Firstly, we booked 2 units of tents with AC and 1 queen size bed which are supposed to be at the front of river pool and we were given the wrong units at the other section. Then the staff rectified for us and direct us to our correct ones but the 2 of ours were occupied by another group of people and I must say we were really so bad luck not only meeting the bad management of the place but the bad guests who are so unreasonable and stubborn. They booked 2 units of tents in front of pool with fan but they were directed to the wrong tents come with AC and when the staff told them the tents with AC are ours and would like to moved us in and they refused to change tents. Notwithstanding that, they occupied 3 tents in front of pool and in fact they only booked 2 tents. The staff had no choice later moved us to another section which the tents come with 2 single beds and without AC. I must say the staff were really friendly and helpful, they helped us to communicate with the bad guests wanted to move the AC from their tents to our tents and the bad guests stopped them from doing it. The management didn’t bother to communicate with the bad guests and just kept pushing its staff to liaise with bad guests. We really feel so disappointed with the management. Finally after few rounds of making noise with the management, we managed to have the AC in our tents.||We were quite upset with tents conditions. The hygiene is really a no-no side, but we got no choice just tolerate it for one night sleep. Like other travelers mentioned from years ago, the carpet are damp and wet. Then, the tents also not well cleaned and with one kind of smell. The bedsheets and mattress doesn’t appear to be clean too. The toilet is also not properly cleaned. ||Most of the facilities are with dust and not well maintained. The so called river pool also with low level water, green algae and leaves inside. Even the receptionist area also with dust and doesn’t maintain well.||The whole area is only with 2 staff running around. Nevertheless, we must give compliments to the staff that they are very friendly, helpful and responsible to their work. We actually pity them have to run all shows from day to night. ||The overall concept of the area is actually very good. The surrounding of the area with a small river is really a plus point for its glamping place. However, the management who really badly maintained the place really spoil the quality of the accommodation. And from the reviews since years ago, the same bad reviews been repeating and repeating again. For me, I don’t see the sincerity of the management to improve the place. The price paid for the accommodation include free breakfast and morning nature walk is not cheap too, definitely not worth that rate.||Overall, we still enjoyed our first glamping experience simply because the river fun still give us and our children a very good experience. And I really hope the management can fulfil its say to make the place a good place for glamping experience.

terencel898

Don't expect to much from the camp or villa but it's pretty decent. Overall place is not big with a small river running by the site. The BBQ dinner is good while tea time and breakfast is acceptable. Karaoke room is fairly large with good selection of songs to keep you occupied at night. The jungle trek is good for the adventurous but can be very slippery if wet. There are nearby places of interest like waterfall to explore. And of course durian if you're a fan!

laeeqa88

We got the tent right in front of the river pool. I am satisfied with the condition of the room eventhough it can be quite humid inside, during day time. As a person that is used to outdoor activity and always visit the eco resorts available in Malaysia, i think your jungle trekking could be better. It was more like a climbing instead of a trekking. On top of that, it does feel more like entering the bushes rather than being in the woods. The yellow boots, are really quite dangerous when climbing down the hill as it is slippery. Allowing the people to use their sport shoes will be the best. Beware of the mosquitos as well.

anissfadilahn

I booked 7 rooms for 14 of us, colleagues. We were greeted at the reception and was served with cooling ginger drink. It was nice. Overall the stay was ok, some pointers as below:||||Pros: ||1) Great for outdoor activities such as team building (self arrange) as they have a big area. We used the BBQ area for some activities and also there is a clearing right behind the swimming pool area.||||2) Staff were great, thanks to the abang-abang Caravan Serai and also the lady at reception. It was smooth even during booking process, special thanks to Aini & Christie.||||3) Nature walk was fun but a bit hard though. Not so much of a walk, more of a climb all the way. It rained the night before, so the path was wet and quite difficult to walk/climb.||||4) Karaoke room was ok, the aircond didn't work though but the songs selection was good. Earlier the microphone was not working but the staff assisted us and we manage to get 3 working mics. Thanks!||||5) The shower was great and refreshing! Although earlier we were concern because there is no heater but the cooling water was super great! Love it.||||Cons:||1) Lots of red ants. After the staff sprayed, they do not have an extra floor mat (the one in front of the toilet).||||2) The steamboat dinner could be better. The soup was bland, will be better if it was tom yam soup though. Not enough chilli dip during our dinner, when we ask the staff informed us that it is being cooked at the moment but it never came afterwards.||||3) The room that i'm in DX 7 was leaking. No wonder when we checked-in the carpet was damp and smelly. Found the leak on top of the chest of drawers (near the 2 chairs). Pls check.||||We had lots of fun, team bonding with colleagues. Thanks Caravan Serai for making it a memorable experience.