Crowne Plaza Penang Straits City by IHG - Butterworth, Pulau Pinang

Zulkarnain N.

Maaf cakap,harga buffet dinner sangat tidak berbaloi dgn makanan.. pilihan makanan pun sangat sedikit. Rasa pun sgt2 biasa. mohon pihak pengurusan crown plaza perbaiki dengan secepat mgkin supaya business anda boleh kekal relevant smpai bila2..kalau rasa dan pilihan makanan masih sama mcm ni,susah anda utk growth your business.

Darimy R.

Hotel yang bersih, selesa, elegan & staff yang mesra . Berbaloi untuk menginap bermalam . View laut yang cantik bila waktu pagi , lobby hotel yang wangi . Memang terbaik . Thank to staff nama puan/cik Amira Rosli bagi mencadangkan bilik yang baik terbaik . Kalau taktahu sesuai bilik mana carilah puan/cik Amira Rosli. Recommend HOTEL!!👍👍👍

CIKGU N. A. B. M. A.

Pertama kali datang check in untuk event GE, hotel baru jadi bersih dan 👍 sgt, Tapi pemandangan luar agak seram sebab sunyi sikit😂

Bilik : cantik dan selesa, cuma iron tk ada dlm bilik/level😌
Makanan: semua sedap dan banyak pilihan
Service : service semua okay just turn nak tunggu iron lama sgt, staff kata iron tk cukup dan kena tunggu turn. 1 jam 30 minit tunggu nak dapatkan iron lastly tk iron baju tudung. Pakai je la tanpa gosok🥹

Cadangan: Maybe hotel boleh improve dengan sediakan at least 1 level ada 1-2 iron khas atau setiap bilik ada iron & iron board. ❤️

Thank you 😉

Syukur S.

Hotel baru,view dari bilik lawa,dalam hotel pun lawa,pool pun best

Yuszbee Y.

Bilik sangat menenangkan, makanan breakfast dan dinner ala cart juga menyelerakan.

Razi S.

Hotel yang selesa. Pemandangan yang cantik hotel baru buka 1/8/2024

GM1614

My name is Henry and I stay at this property for 4D3N. I am a loyal IHG gold customers, as I stay an average of 30-40 nights of hotel each year. Out of all the IHG properties I stay around the world, this is probably one of the best 😍

Rooms (5/5) are very clean and the housekeeper make it look like new and smells good on my second day.

Breakfast (4.5/5) has a very wide varieties, including Malay, Chinese, Western and Indian food. The 0.5 came from two of my suggestions.
1. If your eggs can be cooked on demand, rather than pre-cooked placed on cold, then it will taste even better.
2. If the staff can take my plate sooner after I leave my seat for my next plate, it will be even better 🙂

Service (6/5) Management team, please extend my appreciation and recognition to Helen, one of the front desk staff 😊 She doesn't only make my check in feels like seamless. She also went above and beyond to give me local food suggestions, upgrade my room and educate me a little bit about the Penang culture. The personalise service feeling is definitely a super b.

Location (4/5) Butterworth is a little remote so guest should I expect to only get there by taxi or Grab. This is the downside but it's manageable.

Amenities (5/5) The pool is definitely a super b with Penang skyline. The gym may not have too much weight training equipment but if you just want to do some cardio, you will be covered.

My final note: if you just want chill by the pool and enjoy the view for an afternoon, this hotel is definitely for you.

Goodvaluefinder70

It is a new opening hotel in this year. The property is very modern and in good condition. I like the design of the room that the wardrobe is located or integrated with the bathroom & shower cubicle. So you could complete all the things with closing the bathroom door and get change of your clothes. I got room upgrade to harbour view so the view is fantastic with sun light coming in the room in everyday morning. Every staff we bumped up are very friendly and polite. The Head Chef always greet you energetically in everyday breakfast. The local soup noodle from the breakfast cannot be missed. The local milk tea also a nice touch to let tourists experience the local signature drink. There are plenty of food choices in the buffet breakfast 😋. Overall a very enjoyable stay in this hotel and recommend for other tourists.