HomeStay 21 Hotel - Johor Bahru, Johor

Wy L.

Read the reviews before booking. The worst hotel I’ve ever stayed in! Strangers could enter freely, the front desk was completely unhelpful, and his attitude was terrible.

Arsath P.

Worst hotel I have seen in my life.service no standard.someone broke into my room and stole my phone.ask to check cctv the incharge dozen even know and dun want to help .must be an insider.

Sophia Y.

It’s the worst experience ever! I booked the room on Agoda one day before and received confirmation email. Upon arrival, we were told it’s fully booked, and we were offered to go LTL hotel for the same room. When we arrived, it’s fully booked again. Seriously!

Update: 17 Feb

Interesting to see the owner’s response. It’s not the answer that we were given when we were told it’s fully booked. The room was taken from one day before our arrival. And, we arrived at 4 pm not 5 pm. Once again, I don’t receive your automated email/ message in Agoda at all. Please be honest of what you are writing here. It also can be that we were simply fooled by you.

Hu_R_U

This place is good for people with no high standards just simple sleep in will do.

However there's some points to highlight.
I know this is a budget accommodation but you guys don't maintain the basic facilities at all. The wall can re-paint /touch up a bit on the stains part but you choose to do nothing. It's ok la you want to affect your rating right? The partial wall painting part could have done on non peak period yearly which shouldn't be much issue.

Secondly simple things like mirror you can clean with a cloth after every check out , how hard is that? These minor things increase the likelihood of people returning if you have done it. Budget accommodation doesn't mean don't clean things that suppose to be clean.

Now this I'm talking is a big RED FLAG.

They have common fridge where everyone share. So nice of this place to offer this public fridge but I personally feel it's not that hard too to maintain weekly cleaning?

When I first opened the fridge I see black dots everywhere. Upon looking at it closer it's dead flies. How the dead flies get trapped there in the first place?

And of course the blanket is not clean either. We know it's white in colour but it have a hint of grayish finish..

shy Z.

在Agoda预订了这家酒。但来到时门上锁，也没有前台，打了很多通电话也没人接听。WhatsApp信息也完全没人回复。各位不用浪费时间来住了，因为你根本无法入住！最烂的酒店。

Tesmond L.

The hotel was introduced by a friend because it was just opposite KSL Mall, very convenient and the price is slightly cheaper than KSL Resort Hotel.

However, it was very disappointing. Before arrival, I received an msg from the hotel asking me to pay RM$291.19 instead of RM$271.19 which was the price I booked in Agoda. I replied the msg but no response from the hotel.

Upon Checking-In the hotel, I informed the unprofessional male staff who was topless. He told me to call Agoda instead and he was instructed by his boss to collect RM$291.16
The topless guy just asked me to pay RM$291
I don't wish to create a scene or make things difficult for him, I just pay.

The room was very disappointing, the smell of stale air as it's not well ventilated.
The bed linen was yellowish and the pillow was terrible.
The 2 towels provided looks more like a floor rag.

My friend that introduced the hotel was very disappointed and helped by putting a air purifier in the room.

Though we booked for 2 nights, we only stayed 1 night and checked out the next day.

I wouldn't recommend any friends to stay in this hotel.

Philip D.

WORST HOTEL EVER!
My Wife and My Sister in Law, stay there for 1 night, and the electricity not even work at night! And the reception doesn't useful at all, no solution at all! The AC not working the whole night. Stay away from this hotel, better search for another option!

Chester M.

Budget stay, super value for money. Lack soap and shampoo but can’t complain for the money. Location is good just opposite the back of KSL.