Sani Express (Jerteh Counter) - Jerteh, Terengganu

Siti N. I.

kene sidai , lambat sampai ke destinasi . dalam tiket dalam nak kul 7 dah sampai tapi ni kul 9 bru sampai . kita student so kami memang alert beli tiket nak sampai kul berapa. ni bukan sebab bas pandu slow tapi lewat dari tiket 45 minit . staff cashier un rude .

Siti F.

date : 17Jan2025
time : 8pm
bus trip : M58 (kuala besut station)

please discipline your staff.
8:00 pm but no sign of the bus departing soon. i check with the lady at the counter but she only said the driver still not here.
8.10pm : the driver and the lady walk to the bus while while mocking us for complaining about time.
we never ask for your apology for being late, but you mock us like it is our fault?

please take action on the lady at the kuala besut counter who worked on 17Jan2025, 8pm

and improve your service please. i can see a lot of bad reviews.

Addin A.

THIS IS THE WORST BUS EXPRESS EVER! I do not recommend because the staff was very very rude even to elders. They did not even assist my parents to carry their heavy luggages in the luggage space. The staff shouted for being late for 5 minutes from a morning prayer. I mean come on! We are talking about 71 year old mother here who has knee problems. SHAME ON SANI. Never going on their bus again.

fariza H.

Lambat gila sampai.. sejam lebih kene sidai.. tak pernah on-time....

Zulaikha Z.

NUR R. B. M.