Stesen KTMB Bukit Mertajam - Bukit Mertajam, Penang

fazriana M.

Pengangkutan awam untuk ke sungai petani, alor star dan padang besar. Ruang parking terhad.

Gary L.

System susah guna…tak Ada orang ajar orang tua…. Kenderaan awan tak boleh pakai system shift untuk Rehat?

Elynn S.

Review english at bottom and mandarin
服务很差，火车时间6.41am，据我所知火车都是准时的，询问工作人员下Kl sentral要去哪一个platform，他只说去platform 2，现在去等就对了。等待时候是6.25am，有一趟火车6.38am抵达，我们一窝蜂人搭上这趟火车，发现椅子都不对劲，按下button已经来不及开门了。询问火车里的乘客才知道那趟火车是去Padang Besar的，6.41am的火车还没到。我们一班人很慌，起码10多人搭错，下一站下车再搭回BM的火车。在Tasek gelugor下车时候问柜台人员搭错列车怎么办，他竟然以习以为常的口气说哦你们坐错了是不是，你们去platform 3 搭回去Bm吧🙄🙄🙄。下次还是到Penang Sentral搭火车，那边服务好而且火车班列还没到是会通知你待会下去platform等的
Terrible experience this morning.
Took a train at 6:41am to KL Sentral — or so I thought. Asked the staff which platform, he just said “Platform 2, go wait there.” At 6:38am a train came, we all rushed in… only to realize too late it was going to Padang Besar 😩

At least 10 of us got on the wrong train. Got off at Tasek Gelugor and the counter staff just casually said, “Oh, you boarded the wrong one? Just go to Platform 3 and head back to BM.” 🙄

Next time I’m departing from Penang Sentral. At least they announce when to go to the platform and actually care about passengers.

NOOR A. F.

I had a bad experience yesterday with the Touch 'n Go self-pay parking machine. When I tapped to enter, the gate opened but I couldn’t see my balance or any confirmation. Later, when it was time to exit, the system wouldn’t allow entry again, and it caused almost an hour of delay.

It seems that quite a number of people are facing the same issue. I hope the management can look into this seriously and consider upgrading or replacing the machine for a smoother and more reliable experience.

chong J.

给我们马来西亚的列车员点赞👍👍
我坐的车厢有几位小朋友一直在吵闹，不坐在座位上，我自己去说了让他们坐好，他们不听。最后找了火车上的列车员出面解决问题👍👍

Nurin N. B. A.

Nokkkk , ktm bm takyah kata apaaa , tamai nak mampusss kalau time student belajar . Every weeknd penuh time cuti panjang lagi laa macam kena serang zombiee ramai diaa 😭😭 korang rancanglaa baik baik perfect time untuk korang punya journey , kalau tidak , sardinlaa ramai ramai dalam train . Kadang delayy , train pendek lakk tuu . Saya yang duduk dekat pun kadang malas nak balik rumah sebab fikir nak bersesak kat ktm huhu

Munirah

Boleh beli tiket direct rupanya. Tak perlu keluar gate pun. Naik turun tangga, tunggu platform 2 ja. Jahil pi beli ipoh-BM tambah BM-anak bukit. Beza dekat rm10 kalau beli direct ipoh-anak bukit.

Raghbir M. S. S.

Salam sejahtera...
KTMBM known as the famous north south junction is one of the best railway station....
Warga KTMBM shows great teamwork....bersopan santun and are always there to give an helping hand...
Very large parking area with lighted surroundings and no worries to park overnight or for a few days ...
Overall the station is well maintained...clean and gives a good impression.....
Aliran penumpang yang ramai setiap hari tetapi dengan urusan Dan pentadbiran warga KTMBM yang efficient teratur maka segala urusan berjalan dengan baik Dan lancar...
Lifts are in good working order...
Toilets are clean and well kept....
Keep up the good work staff KTMBM....
job well done....syabas........