Swing and Pillows @ Shah Alam - Shah Alam, Selangor

Hani M.

I had a wonderful stay at Swing & Pillow Hotel Shah Alam! Miss Mia provided excellent service, she was friendly, professional, and always ready to help with a warm smile. Her hospitality made my stay very comfortable and pleasant. Thank you, Miss Mia, for your kindness and great service! Highly recommended hotel with amazing staff.

Maria J.

Strategic place. Maybe need to improve in cleaning as the floor sticky but so far not bad for the price. Tq mia for helping me asisst on my check-in and check out service.

Trip.com M.

Stayed at the Swing and Pillow Hotel and found it to be an acceptable option, particularly given its price point.The location was convenient, and the staff were friendly and efficient during check-in and throughout my stay. The hotel has a pleasant, modern aesthetic, and common areas were well-maintained.My main observation, however, was regarding the room size. As a larger individual, I found the room to be a bit on the smaller side, which made navigating and getting comfortable a little challenging at times. While the level of comfort was just adequate, it might be more suitable for guests who don't require much space or are of a smaller stature. The bed and linens were fine, but not exceptionally plush.Overall, if you're looking for a budget-friendly option in Shah Alam Section 3 and don't mind a more compact living space, Swing and Pillow Hotel is a reasonable choice. However, if room spaciousness or superior comfort is a high priority, you might want to consider other options. The price was certainly acceptable for what was offered.

SITI M. H.

First of all, I was disappointed with the staff during the check-out session. After I returned my room key, the staff asked me to leave a review about the hotel on the Trip.com app. Since it was my first time using the app, I struggled a bit. The staff then asked for my phone, and I thought, “Oh, he wants to help me.” However, he later returned my phone and told me everything was done. To my surprise, he had used my Trip.com account and written a positive review about the hotel without my consent. This was very unprofessional and a violation of my privacy.

Regarding my unit, the toilet was not clean, and the door was very difficult to close as it kept getting stuck halfway. The sleeping area was acceptable, but the blanket was too thin. The hotel is also not soundproof—I could clearly hear doors slamming, people walking in the hallways, and using the lift. I can understand that some of these issues cannot be fixed immediately, but I strongly suggest retraining your staff to respect customers’ privacy and also fixing the toilet door.

Adib I.

out of all hotels near UiTM Shah Alam, this is by far the best one in terms of rooms and location as a budget traveller myself. I like how Miss Mia from receptionist helped me checking in and out of the hotel. The service here is quite satisfying as well.

Bella A.

Price for the room not bad, if nak pergi makan pun tak jauh still walk distance. Tq miss mia for the recommendation for good place to eat

Mohd S.

Berbaloii dengan harga. Tapu masa saya stay lif rosak. Menapak naik 3 tingkat. Sesuai untuk orang muda dan sihat. Kalau bawa keluarga tidak sihat ie berkerusi roda memang tak mesra.

sue S.

Comfort room, nice and cozy for one night stay. Elevator clean function well. Receptionist /Front counter very nice and helpful - Mr Tanvir. Recommended